Frequently Asked Questions

Archive 2025-2026

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Insurance ID Card & Other Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Graduate RA's and TA's

Fall - 08/15/25 - 11/01/25

Winter - 12/15/25 - 02/01/26

Spring - 02/28/26 - 04/26/26

Summer - 06/01/26 - 07/18/26

Undergraduate and Graduate Students

Fall - 08/15/25 - 11/01/25

Winter - 12/15/25 - 02/01/26

Spring - 03/01/26 - 04/26/26

Spring/Summer - 03/01/26 - 04/26/26

Summer - 06/01/26 - 07/18/26

Online Enrollment

Students with a Qualifying Event

Dental and Vision Options

Optional Dental Plan

Offered in partnership with Guardian Dental

Optional Vision Plan

Offered in partnership with VSP

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (877) 480-4161
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line
1 (855) 835-2362
24/7 Teladoc

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected